Internal communications · 6 of 27

Consultants work in a dim room whose walls are covered in photographs joined by red string. A flip chart reads Requirement number one, keep everything the same; Requirement number two, transform everything. A man sits with his hands on his head. Sticky notes read Faster, Cheaper, Higher Quality, More Flexible, and a red circle on the wall reads Nobody knows.

The Requirements Workshop

What does the client actually want? Nobody knows.

Requirement one is keep everything the same. Requirement two is transform everything. Nine hours, six people and a wall of red string later, the output is version seven of a document nobody has opened since version two.

Let's socialise this and circle back once we've level-set.