TheFIRM

Internal communications · 7 of 27

A giant monster built from paperwork, sticky notes and change requests rampages through a city while consultants flee clutching laptops and binders. The headline reads Scope Creep! It started with one small change. Along the bottom: Requirements shift, Timelines stretch, Budgets grow, Deliverables multiply.

Scope Creep

It started with one small change.

It was one small change. It is now four storeys tall, it has its own board in Jira, and there is a client leaning out of a window shouting while you're in there. Nothing like this has ever been killed. They only get renamed Phase Two.

That isn't scope creep. That's an opportunity to deepen the engagement.