The people · 2 of 11

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Quality assurance poster. She turns from her screen with a small smile while three colleagues behind her hold their heads in horror. Her screen reads Bug reproduced, and beneath it ERROR: exactly as described. Her hoodie reads BREAKS THINGS FOR A BETTER TOMORROW. The firm's line: "Committed to a culture of quality, continuous improvement and delivery excellence." Also true: Can reproduce anything. Once reproduced a bug that three separate people had described as a rumour. Current status: "Reopened."

Quality assurance

Committed to a culture of quality, continuous improvement and delivery excellence.

Can reproduce anything. Once reproduced a bug that three separate people had described as a rumour.

Reopened.